At VHM Virtual Raaasta, we prioritize customer satisfaction and aim to provide exceptional service. Our Refund and Cancellation Policy ensures transparency and fairness in all transactions.
1. Eligibility for Refunds
Refunds will be considered under the following circumstances:
- Service Cancellation: If the client cancels the project before any work has commenced, a full refund will be provided.
2. Refund Procedure
To request a refund, the following steps must be followed:
Submit a Written Request
- All refund requests must be submitted in writing to support@virtualraaasta.com within 15 days of the service delivery date.
Provide Necessary Details
- The refund request must include:
- Project and service details
- Reason for the refund request
- Any supporting documentation or evidence to justify the request
- The refund request must include:
3. Refund Evaluation and Processing
- Our team will review each refund request and assess its eligibility.
- If the request meets the eligibility criteria, the refund will be processed within 15 days from the approval date.
- Refunds will be issued using the same payment method as the original transaction.
4. Contact Information
For any questions or concerns, please reach out to our support team at support@virtualraaasta.com.
5. Policy Updates
This policy is subject to change at the discretion of VHM Virtual Raaasta.